Frequently asked questions
You Ask, We Answer
What are the shipping times?
What are the shipping times?
Orders are typically delivered within 8 business days . You will receive a tracking number once your order has been shipped.
What if I receive a damaged item?
What if I receive a damaged item?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
What is the return policy?
What is the return policy?
You have 14 days after receiving your order to request a return. Items must be unworn or unused with tags and in its original packaging. You'Il also need the receipt or proof of the purchase.
Please note we are not responsible for covering shipping costs for returns.
Can I modify or cancel my order after placing it?
Can I modify or cancel my order after placing it?
Once an order is placed, we can't cancel the order, as it begins processing immediately. However, once your order arrives to you, you may reach out to our support team in order to start the return process. Once you return your order, we can process a refund!
Are they true to size?
Are they true to size?
Yes. Choose your usual size from everyday comfort, or size up if you prefer a less sculpted fit.
Do they roll down?
Do they roll down?
The high-waisted fit is made to stay comfortably in place without digging.
Can I wear them outside the gym?
Can I wear them outside the gym?
Absolutely! They are made for Pilates, travel, errands, lounging and casual outfits.
Are they squat-proof?
Are they squat-proof?
Designed with soft, supportive coverage for Pilates, stretching, errands and everyday movement.